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Salesforce Technical Consultant - Vlocity

The Job on Offer

Capgemini work with some of the world’s largest brands, in some of the most interesting and complex projects posed in modern IT.  The Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping our clients achieve business value through the use of Salesforce.com, the world’s number one cloud based CRM (Customer Relationship Management) solution.

 

You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive to Telecommunications. You’ll be working with our clients to transform their business using the Salesforce.com platform supported by the one of the largest eco system of Salesforce apps. You’ll experience variety, one day you could be working with the client to understand their business requirements, the next day you may start building a proof of concept with a development team moving onto developing the final solution that may be used by thousands of end users.
 

Your role

Working closely with clients, you’ll analyse exactly what they need through a series of client meetings, facilitated workshops and stakeholder interviews. You’ll play back the requirements and prepare functional documentation to exceed client expectations using your deep functional Salesforce product knowledge and understanding of Field Service configuration and software features. But whatever the project, you’ll indulge your passion for Salesforce and CRM and your love of exploring ideas. And qualities like these will help you become the person clients turn to when they face their most complex challenges.

 

The Work

  • You’ll be working very closely with some of the world’s largest clients to understand their complex business processes and requirements, you’ll help them develop Vlocity and wider Salesforce solutions whilst adding business value and innovation through your extensive functional knowledge of the Salesforce platform.
  • Operate as a Vlocity SME to support build the skillset across the DCX practice.
  • You’ll be confident with workshop facilitation, an excellent communicator, and the interface between the client and our Salesforce consultants ensuring the requirements are translated into solutions
  • You’ll add significant value to our projects through recommending and suggesting features that meet our client’s needs and being able to configure Field Service features. We’ll support you through a Salesforce certification plan, investing in your development so you’re always at the top of your game
  • Our clients will look to you as the Salesforce Vlocity expert expecting you to exceed their expectations and maximise investment from the Salesforce platform, you’ll have an enquiring mind to solve our clients most complex business challenges
  • Our functional consultants spend significant time face to face with our clients so we’ll help to develop your professional communication. presentation and design thinking capabilities
     

Your profile

  • Good experience of Techical consultancy covering one or more of the core Salesforce clouds, Sales, Service or Marketing clouds
  • Experience of working on large complex end user or client projects 
  • Experience of project work with Vlocity, FSL, Field Service, Field Service Lightening
  • Hands on technical experience with Apex Code / Lightning Aura / LWC / Javascript.
  • Certified to Salesforce Administrator (ADM201), Service Cloud Consultant and/or Vlocity
  • Experience of agile project delivery and working as part of a wider team that includes highly skilled Salesforce developers, change management consultants and testers
  • Proven experience taking highly conceptual business needs and translating these into clear user stories, managing the product backlog and assisting the client with testing and product demonstrations
  • Proven ability to effectively communicate complex ideas, issues, concepts and solutions to clients and executive project stakeholders in a jargon free and easy to understand way
  • Experience working with 3rd party delivery partners and AppExchange vendors is a plus e.g. Mulesoft, Apptus, etc.
     

Why Capgemini is unique

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality.  Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

 

We aim to build an environment where employees can enjoy a positive work-life balance.  Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.  All UK employees are eligible to request flexible working arrangements. 
 

Get the future you want

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  A powerful source of energy that drives us all to find new ways technology  can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future.   By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.  Capgemini. Get The Future You Want.
 

 

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
 

 

Ref:  1122561
Posted on:  26-Jun-2022
Experience level:  Experienced Professional
Contract Type:  Permanent Full Time or Part Time
Location: 

Any UK base, LND, GB

Department:  Consulting & Business Transformation

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