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User Researcher

The Job on Offer

Capgemini work with some of the world’s largest brands, in some of the most interesting and complex projects posed in modern IT.  The Digital Customer Experience team is one of the fastest growing areas within Capgemini UK and focuses on helping our clients achieve business value through the use of user focused design.
You’ll be working across a wide spectrum of interesting clients in both the public and private sector. You’ll be working with our clients to transform their business using user centered design to make a difference providing effective solutions. 

Your Role

We are looking for a dynamic and experienced user researcher to join the growing Digital Experience team within Capgemini.
User research is a crucial and growing component in fulfilling our vision to bring genuine value to our enterprise and government clients through easy-to-use, beautifully designed software and services that meet both business and user needs.

The Work

As a user research practitioner, you will work with other members of the team to make a positive impact on the quality of our offer by demonstrating – through application and experience – ‘what good looks like’ for user research. 
Day-to-day you will also be responsible for planning, designing and carrying out research activities to support our service and product delivery activities.
 

Your Profile

  • Ability to draw insights from research and present it compellingly
  • Experience of working in agile teams and working in an agile manner in a commercial environment
  • Complies with all confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times.
  • Knowledge of best practice and experience in research for users with accessibility and assisted digital needs
  • Experience working within the UK Government Digital Service Standard (GDS
  • Experience in user experience design and design principles
  • Active participant in user research communities (i.e. forums, conferences etc.
  • Degree in HCI/Usability/Cognitive Psychology or related field

Why Capgemini is unique

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality.  Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance.  Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.  All UK employees are eligible to request flexible working arrangements. 

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Get the future you want

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  A powerful source of energy that drives us all to find new ways technology  can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future.   By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.  Capgemini. Get The Future You Want. 

Ref:  1122761
Posted on:  26-Jun-2022
Experience level:  Experienced Professional
Contract Type:  Permanent Full Time
Location: 

Any UK base, GB

Department:  Digital

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