Claims Business Analyst

Overview of the role

Job Title: Business Analyst

Location: London (Hybrid)

Capgemini are rapidly growing as the demand for our services within the Insurance sector has proven to be very successful in 2023. So, we are now expanding our teams and are currently seeking a top performing Business Analyst specializing in the Claims process within the insurance domain.

As an IT Business Analyst specializing in Claims, your primary goal is to bridge the gap between business needs and technological solutions within the insurance domain. Your role is crucial in ensuring that technology aligns with business objectives, optimizes operations, and delivers value to the organization

Requirements

Insurance Domain Knowledge:

• Solid understanding of insurance business processes, particularly in Claims management.
• Familiarity with industry regulations, compliance requirements, and best practices in claims processing.

Business Analysis Tools and Techniques:

• Proficiency in using business analysis tools like process mapping, requirements gathering, and data modeling.
• Experience in stakeholder interviews, workshops, and requirement elicitation sessions.

IT Systems and Technologies:

• Knowledge of IT systems used in insurance claims processing (e.g., claims management software, document management systems, CRM tools).
• Understanding of database concepts, SQL querying, and data integration techniques.

Responsibilities

Requirement Gathering and Analysis:

• Collaborate with business stakeholders to understand and document requirements for the Claims process.
• Conduct thorough analysis of existing processes, identifying areas for improvement and automation.
• Translate business requirements into detailed functional specifications for IT development teams.

Solution Design and Evaluation:

• Work closely with architects and developers to design IT solutions meeting business needs and industry standards.
• Evaluate proposed solutions considering scalability, security, and cost-effectiveness.
• Provide recommendations for technology investments and process improvements.

Project Management and Coordination:

• Lead or participate in project teams implementing IT solutions for Claims process enhancements.
• Define project scope, objectives, and timelines aligning with business priorities.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

What We'll Offer You

Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It’s all on offer at Capgemini. And although collaboration is at the core of the way we work, we also recognise everyone’s needs with a flexible benefits package you can tailor to suit you.

Why We're Different

At Capgemini, we help organizations across the world become more agile, more considerate, and more successful. Smart, tailored, often-groundbreaking technical solutions to complex problems are the norm. But so, too, is a culture that’s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals.

Inclusion

Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing, and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their family and work-life needs