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eCommerce and Growth Specialist

Why join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology.  We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. 

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.

The focus of your role

  • You will have worked on projects in areas such as marketing strategy, e-commerce strategies and implementation of leading platforms such as Salesforce and Adobe. 

  • Develop and deliver best in class eCommerce strategy across Direct-To-Consumer (DTC) and 3rd party eCommerce  

  • Advise Consumer Products companies to manage and optimise eCommerce plans to grow sales, turnover, conversation rates and average order value  

  • Work together with internal and external partners to explore new revenue streams and optimise the replenishment model that drives consistent repeat e-purchases 

  • Provide strategic direction and recommendations to Marketing, Sales and Category Teams, to address customer friction points, issues and deliver an optimal e-commerce experience 


What you’ll do 

  • Collaborate with internal and external eCommerce partners to design and implement effective eCommerce strategies and plans 

  • Test and optimise e-commerce strategies - ideas, through to test analysis and reporting 

  • Monitor conversion rate and performance across all commercial journeys, providing analysis on consumer behaviour and journey 

  • Help companies seizing new opportunities and realise value quicker by trying new initiatives, testing-and-learning, not being afraid to fail (quickly) and critically being able to rapidly scale and integrate successes for true competitive advantage 

What you'll bring

You’ll bring experience in designing and delivering eCommerce projects within Consumer Products sector, and strong understanding on how to optimise e-channels for best conversion results. 


To be successful you’ll be highly motivated and versatile with the ability to adapt your skills, attitude and behaviours to work with ambiguity and in areas that are not part of your core skills. You’ll bring energy and passion to your work and be focused on outcomes at all levels in the client organisation. 

You’ll enjoy managing a team, providing direction and helping others to develop.  You’ll demonstrate consulting professionalism and flexibility – you’ll be able to adjust positively to situations that involve changing tasks and/or location, shifting priorities or ambiguity. 
You’ll be culturally sensitive to the different styles and demands that global organisations will pose, and you will leverage your emotional intelligence to navigate complex global matrix organisations. 

Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice, often spending time with our global clients outside the UK. 


Qualification and Experience required 

  • Degree educated or equivalent 

  • Experience with eCommerce and digital strategy in Consumer Products. Previous experience in a marketing agency would be a plus 

  • Influence, consult and support clients with their eCommerce strategies which might include launching sites and digital applications 

  • Experience on multiple stakeholder management, and ability to influence and inspire executive level leaders, partners and customers in new ways of doing business 

  • Knowledge of and comfort with a variety of digital and eCommerce tools, inclusive of marketing automation platforms, content management systems, CRM, and web analytics 

Why join us

We offer a remuneration package which includes fixed salary, and variable compensation which will be dependent on company and personal performance.  We also offer excellent flexible benefits options for you to choose to suit your own personal circumstances. 

frog and Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients.  We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. 

Ref:  835462
Posted on:  09-Oct-2021
Experience level:  Experienced Professional
Contract Type:  Permanent Full Time

London, GB

Department:  Consulting & Business Transformation

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