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HR Helpdesk Administrator - Entry Level

The job on offer

We are seeking an experienced HR Helpdesk Administrator to join the Capgemini Core Services UK Data Admin Team, on a permanent basis!

Working in the Capgemini Core Services UK HR Helpdesk Team, reporting to the HR Helpdesk Team Manager. Provide HR Administrative support, playing an integral part in advising and supporting Capgemini UK employees, Managers, HR Managers, and 3rd Party suppliers across the UK Business on a range of HR matters. Working with a local core team to provide expert HR advice and support on escalated queries from the UK Business. Actively encourage team members to identify process improvements and ensure adherence to Service Level Agreements, Processes and Policies.

Your role

• Provide administrative support on various HR transactions

• Respond to queries via Live Chat, Mailbox, or telephone

• Creating various letters that arise during the employee life cycle, e.g., referencing, team or business movements, leaving documentation

• Ensure adherence to Service Level Agreements, Processes and HR Policies

• Employee personnel file maintenance


Your profile


• Previous administration experience

 • Proficient in Microsoft Excel, Word, Internet, and Outlook

 • Good communication skills both written and oral

• High level of accuracy and attention to detail including requirement to handle confidential data• Strong organisational skills

• Agility in work approach

• Ability to work and complete tasks to tight deadlines.

Why Capgemini is unique

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality.  Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.  To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas.  We have also invested in wellbeing apps such as Thrive and Peppy.

Benefit from learning for life with Capgemini’s unique and innovative L&D offering.  This is driven by our digital learning platform ‘Next’ and our ‘Learning for all’ mindset.

Get the future you want

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs, and industry experts.  A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future.   By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.  Capgemini. Get The Future You Want.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Ref:  1162341
Posted on:  12-May-2022
Experience level:  Entry Level
Contract Type:  Permanent Full Time

Scottish Highlands, GB

Department:  Corporate Function

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