MSD CRM Tech Lead| 9-12 Years| Bangalore, Mumbai & Delhi NCR

Job Description

• Should have atleat 7-9 years of expereince in Technical Dynamics Consultant to build customized solutions in the areas of Customer Service and Marketing, using workflows, plugins, UI customizations etc.
• Worked on different CRM / XRM versions.
• Implemented complete life cycle of least 4 to 5 projects
• Expertise technologies like HTML 5 , CSS, SOAP, REST,  Angular JS, Javascript
• Worked on Javascript, Jquery, Workflow, business rules, Security & Authentications
• Experience in agile deliveries and tight timescale
• Also having done projects on premise/ cloud, support, upgrade and Migrations.

Primary Skills

• Must worked on D365 customization and configuration
•  Knows the MS methodology well; able to articulate and understand the pain points of customer.
•  Experience in Integration with third party applications.
•  Aware of mobility in CRM.
•  Worked on Office 365, Dynamics 365 and SharePoint API’s.
• Marketing automation, RESCO, Scribe, Kingswaysoft, Click dimentions
• Design the solution to address the pain points and deliver it is one of the key responsibilities.
• Develop solutions, resolve the issues etc.
• Must have Certified on D365 CRM
• Microsoft Power Platform - MS PowerApps, Power Automate, Power Pages, Power Virtual Agent , PowerBI
• He should be customer facing with excellent analytical and communication skills.
• Good to Have Skills
• Unified Service Desk ,  customer insight, omnichannel, WPF (used for creating external Hosted controls
•  Experience in the analysis, design, development, testing and implementation of enterprise scale apps

Secondary Skills

• Should be customer facing with excellent analytical and communication skills.
• Good to Have Skills