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Remote Desktop Management | 6 to 12 years | Mumbai & Bengaluru

Job Description

• Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
• Hands-on experience with Windows environments
• Need multi-tasking & resolves complex incidents and requests related to – One drive, google drive, SSO, O365, Printers & end user issues.
• Assist end users with their endpoint devices.
• Troubleshoot corporate applications (MS Office Suite, Enterprise supported browsers, Java Plug-ins )
• Knowledge of AV Scan
• Serves as a point of escalation for major incidents that are unresolved at the helpdesk level.

Primary Skills

  • Remote Desktop Support/ Remote Desktop Support

 

Secondary Skills

  • Windows OS
Ref:  1796099
Posted on:  Oct 26, 2024
Experience level:  Experienced
Contract Type:  Permanent
Location: 

Bangalore, MH, IN

Department:  Infrastructure & Service Integration

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