Change Management 4 To 6 Years Mumbai Bangalore

Job Description

• Leading the change management activities within a structured process framework
• Designing the strategic approach to managing change and support operations that fall within the domain of change management
• Evaluating the change impact and organizational readiness to limit potential risk
• Supporting training and communication as part of change management
• Activities may include designing or delivering specialized training resources to appropriate userbase
• Evaluating the risk of change and providing actionable guidelines on reducing the impact
• Evaluating resistance in adopting the change at the user process and technology level
• Managing the change portfolio which allows the organization to prepare for and successfully adopt the change
• Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk
• Conduct post implementation reviews to assess the decisions and performance related to the change request Supporting the change manager in decisions for major changes
• Evaluating Requests for Change RFCs the available resources impact of change and organizational readiness
• Validating that appropriate tests and evaluation are performed before high risk changes are approved
• Documenting relevant processes and activities
• Supporting the design of change implementation scheduling
• Reviewing a change implementation process Supporting the design and approving new change process models Using the diverse knowledge base skills and expertise of each CAB member to provide a unique perspective before a decision is finalized
• Assessing the relative importance of the emergency change request
• Supporting the change manager during impact and risk assessment

Primary Skills

• Change Management
• Release Management

Secondary Skills

• Candidate must be customer oriented with excellent blend of technical knowledge
• Innovative solution design abilities documentation skills and SLA understanding are required
• Candidate must have complex problem solving and analytical skills
• Must have excellent interpersonal communication both verbal and written documentation and presentation skills
• Candidate must be open for 24x7 shift rotation as per client operations requirements