Support Analyst Progressing-Lead

Job Description

Bachelor's degree in Telecommunications, Engineering, or a related field.

Experience required 6-12 Years, Min 3+ Years of experience with Ribbon SBC (Session Border Controller) and IMS.

Deep understanding of mobile network-related protocols and technologies such as SS7, Diameter, GTP, MAP, SIP, RTP and IP-based protocols.

Familiarity with interconnect operations, agreements, process.

Experience with monitoring tools, troubleshooting techniques, and performance analysis.

Proficient in using industry-standard tools for analysing KPIs and metrics.

Work Location - Bangalore (Hybrid Model).

Primary skills

Solid experience on Ribbon SBC product with IMS.

Experience with monitoring tools, troubleshooting techniques, and performance analysis.

Deep understanding of mobile network related protocols and technologies such as SS7, Diameter, GTP, MAP, SIP, RTP and IP-based protocols.

Proficient in using industry-standard tools for analysing KPIs and metrics.