Quality Consultant

Software Quality Assurance | 5 to 9 years | Pune, Mumbai & Bangalore

  Job Description            

• A process savvy individual with an eye for quality. Must have implementation experience of Quality frameworks and Delivery Excellence methodology used in Quality Management and IT industry.
• Sound Knowledge of delivery methods and frameworks (Project & Service Management , Agile, ITIL ). Good understanding of industry best practices and its implementation.
• Building Process awareness in Engagement - Provide necessary process training , walkthrough of the processes and templates , assisting in Tools Setup
• Perform periodic audits covering process, quality assurance, compliance, metrics and risk reviews aligned with customer’s expectations
• Identify and facilitate improvement initiatives with quantified benefits r e.g. Incident reduction, FMEA effectiveness, Six Sigma Initiatives, Early Alerts etc
• Thorough understanding of delivery life cycle and frameworks like Waterfall, Agile, ITIL, Agile Service Management

 Primary Skills                 

• Extensive experience of process definition and implementation covering various life cycles – Development / Maintenance / Transformation / Improvement / Innovation
• Perform service contract, SOW, scope statement reviews to gather service, quality, risk and compliance management requirements
• Building Process awareness in Engagement - Provide necessary process training , walkthrough of the processes and templates , assisting in Tools Setup

 Secondary Skills

• Clear understanding of various IT industry best Standards, frameworks and models ISO 9001, ISO 20000 , CMMi, Agile , Lean & Six Sigma , ITIL, ASM , DevOps, SAFe