Quality Consultant

Quality Assurance |6-10 Years | Bangalore, Mumbai & Pune

Job Description

A process savvy individual with an eye for quality. Must have implementation experience of Quality frameworks and Delivery Excellence methodology used in Quality Management and IT industry.

•            Extensive experience of process definition and implementation covering various life cycles –

               Development / Maintenance / Transformation / Improvement / Innovation

•            Perform service contract, SOW, scope statement reviews to gather service, quality, risk and

               compliance management requirements

•            Building Process awareness in Engagement - Provide necessary process training ,

               walkthrough of the processes and templates , assisting in Tools Setup

•            Perform periodic audits covering process, quality assurance, compliance, metrics and risk

               reviews aligned with customer’s expectations

•            Identify and facilitate improvement initiatives with quantified benefits r e.g. Incident

               reduction , FMEA effectiveness , Six Sigma Initiatives, Early Alerts etc

 Primary Skills  

•            Monthly reviews and reporting of performance, findings, recommendations, alerts and

               inferential analysis to the management

•            Ensure readiness of the account project for internal and external audits

               Thorough understanding of delivery life cycle and frameworks like Waterfall, Agile, ITIL,   

               Agile Service Management

Secondary Skills

•            Clear understanding of various IT industry best Standards, frameworks and models ISO 9001,

               ISO 20000 , CMMi, Agile , Lean & Six Sigma , ITIL, ASM , DevOps, SAFe

•            Participate / Conduct focus reviews and deep dive reviews of critical projects

•            Knowledge sharing and guidance to team members