SOC Lead SME (L3 Support) | 6 to 9 years | PAN INDIA

Job Description

• In-depth experience in handling 24*7 operations in Global MSP/SOC outsourcing and shared services environment
• Manage all areas of SOC operations/delivery including incident, problem and change management as per ITIL framework
• Design and execute security operations processes, identify and measure critical security operations metrics, and continually improve the efficiency and effectiveness of the security operations function
• Manage complex escalations and provide support to Shift leads and other SOC resources. Able to lead the team.
• Create Service improvement program for key accounts
• Be a Account SPOC (Single Point of Contact ) for large accounts
• Ensure compliance as per the various information security standards.
• Analytical thinker, flexible and able to manage situation and adapt to rapid changing requirement.
• Exceptional documentation and communication skills.
• Provide weekly and monthly performance reports and measurement matrix
• Identify challenging assignments and project and execute them along with BAU
• Understanding of Security Information and Event Management (SIEM) systems,
• Web and email filtering, Firewalls & Log Analysis, Network Behaviour Analysis tools,
• Nextgen Antivirus, and Network Tools and Malware analysis and forensics tools.

Primary Skills

• Security Information and Event Management (Any SIEM tool).
• CrowdStrike Microsoft Defender, Mimecast, Forcepoint, CISCO Umbrella, EDR Investigation (Any One).

Secondary Skills

• Knowledge of typical security devices such as firewalls, intrusion detection systems, AV and End Point security, Web Application Firewalls, anti-spam systems, event correlation systems, etc.
• Understanding of security vulnerabilities, threats, attack scenarios; analysis and intrusion detection skills.