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Appsense | 6 to 9 years | Bengaluru & Mumbai

Job Description

  • Analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of problem and potential resolution. 
  • Validate Appsense documents, RCA's and reports
  • Review and work on incidents and service requests, analyze and provide inputs for improvement in quality. 
  • Recommending best practices implementations 
  • Adhere and ensure all the team members follow documented processes. Actively participate in project discussions and meeting  
  • Manage Appsense license migrations and renewals 
  • Check and resolve security reported concern/ events 
  • Point of contact for all Appsense related escalations
  • Hands on experience in managing User Workspace Manager (Appsense).
  • Provide work guidance or technical assistance to less senior engineer

Primary Skills

  • Appsense
  • Ivanti

Secondary Skills

  • RCA
  • Report
Ref:  643488
Posted on:  Sep 8, 2021
Experience level:  Experienced
Contract Type:  Permanent
Location: 

Mumbai, MH, IN

Department:  Infrastructure & Service Integration

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