Automation Lead | 15 yrs- 20 yrs | Pan India

Job Description

• Hands-on experience with ITSM tool like ServiceNow, Automation Orchestration engine, Dynatrace etc.,
• Experience with AIOps solution, Gen AI tools
• Know-how of Automation architecture
• Designing of customized automation solutions

Primary Skills

• Experience in driving Automation solutions
• Full understanding of Automation Architecture, industry standard tools
• Knowledge and hands on experience with Automation platform, AIOPs , industry standard tools
• Know-how of Generative AI solutions
• Able to design automation solutions and arrive at productivity numbers.
• Identification of automation candidates given process documents and ticket dump

Secondary Skills

• Understanding and application of automation to process services in solutions. 
• Good understanding and experience with ITIL (ITIL V4) and production support processes, automation candidates within production support
• Ability to lead automation team and build disruptive solutions
• Understanding of automation market trends