Domain Lead 6 | 13 TO 20 Years | Mumbai, Pune & Bengaluru

Must Have :

BUSINESS KNOWLEDGE
'- Functional knowledge of Fixed (Fiber, Copper), Mobile networks
- Ticket management, Network Monitoring, Network Health, Alarms Management, Performance Management

Job Description :

Domain Lead in the telecommunications industry plays a critical role in driving the success of their domain by providing leadership, expertise, and strategic direction.

SKILLS LIST:
- In our case, mandatory: TELCO knowledge (verified), management skills and English
- Profile highly oriented to managing the operation of all the activities involved (CAx)
- Must ensure that service processes are adopted, as well as ensure the correct use of tools
- Controls and manages the ETC in CA1
- Control of the main operational indicators related to each activity (CAx)
- Ensures correct service coverage
- Must ensure the quality of what is delivered
- Coordinate teams, assign resources
- Focus on continuous improvement of team performance
- Raise the different operational risks and incidents of the service to the domain lead
- Ensures that offshore is fully involved and committed to the service
- Manages the particularities of the Offshore team, in terms of tools and internal processes in India.
- Manages and supervises the improvement of knowledge within the team at all levels
- Good written and verbal communication skills
- Team working using Agile frameworks
- Good English level