Applications Support Analyst

RH: Karla Acosta

Location: any state of Mexico

Industry - Sector: Mals

What you’ll do?

• Respond to ALM tickets on reported system bugs and enhancements.
• Remediate the application based on ticket analysis and improve the end-user experience.
• Define the technical solution and liaise with the Senior Technical lead /Architecture team to meet business requirements, as well as the project plan, a robust testing process, and schedule to deliver the solution.
• Troubleshoot  and Manage integrations with other applications
• Monitor and Improve application performance and reduce time to market through automation, ensuring that end-users are being optimally serviced
• Create training documentation as needed for features developed to be shared with end-users
• Be responsible for the security of the application, including business continuity and disaster recovery plans.
• Manage and deliver the execution of application upgrades and Sustain applications.
• Maintain the systems’ technology stack.
• Operate within the Security operations standards and guidelines.
• Ensure that knowledge management and application documentation are updated systematically and periodically, including functional workflows and new enhancements.
• Participates in Daily meetings with technical teams, and business stakeholders

What you’ll bring:

• Java
•  SQL
•   REACT, Javascript   is required ( What is meant here is to have strong knowledge in JAVASCRIPT, and REACT )
• Communications:
•  Strong communication/writing skills are required.
• Azure development Ops experience is Plus
• .net is a Plus
•  Javascript, a good knowledge of React is a plus
•  Strong communication skills is required.
• Azure development Ops experience is required.

Soft skills:

Work Underpressure, Quality at work, Results Oriented.

What can YOU expect in a career with Capgemini?

• Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
• You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
• You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
• Capgemini offers a competitive compensation and benefits package.
• Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
• Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

• Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
• Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
• Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”