BA RPA - GDC

RH: Raul García

Position: RPA/BA

Location: any state of Mexico

Industry - Sector: Financial Services – Banking

What you’ll do?

• Collaborate with business users to understand processes and identify automation opportunities.
• Gather, document, and analyze business requirements for RPA projects.
• Conduct process mapping, flowcharting, and identifying process inefficiencies.
• Provide suggestions for process improvements and automation feasibility.
• Work with technical teams to design RPA solutions based on business requirements.
• Document functional specifications, workflows, and process designs for automation.
• Define use cases, system requirements, and automation scope.
• Act as a liaison between business units and the RPA development team.
• Regularly communicate project status, timelines, and progress to business stakeholders.
• Provide post-implementation support and ensure user satisfaction.
• Assist in testing RPA solutions to ensure they meet business requirements.
• Identify, report, and help resolve any issues during the implementation phase.
• Assist in training business users on new automation solutions and processes.
• Support change management efforts by ensuring smooth adoption of RPA technologies.
• Track and analyze the performance of RPA solutions.
• Identify areas for further automation or improvements in existing processes.
• Stay up to date on the latest RPA technologies and industry trends to recommend best practices.

What you’ll bring:

• Bachelor’s degree in business, Computer Science, Information Systems, or related field.
• Experience as a Business Analyst, preferably in RPA or automation projects.
• Strong knowledge of process mapping, business process management (BPM), and requirements gathering.
• Familiarity with RPA tools (e.g., UiPath, Automation Anywhere, Blue Prism).
• Strong communication, problem-solving, and interpersonal skills.
• Ability to work independently and in collaboration with cross-functional teams.
• Analytical mindset with attention to detail and focus on process improvement.
• Agile Framework experience: Experience working in Agile/Scrum environments for project delivery.

Soft skills:

Work Underpressure, Quality at work, Results Oriented

What can YOU expect in a career with Capgemini?

• Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
• You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
• You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
• Capgemini offers a competitive compensation and benefits package.
• Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
• Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

• Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
• Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
• Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”