DevOps Monitoring Engineer (Lisbon) (Luxury Retail Sector)

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DevOps Monitoring Engineer - Lisbon

Capgemini Portugal is currently looking for a DevOps Monitoring Engineer to join one of the world’s most prestigious and innovative companies in the luxury industry.

Our Client is the owner of prestigious Maisons distinguished by their craftsmanship, creativity, and technological innovation. Our Client’s ambition is to nurture the unique heritage and values of its Maisons and businesses, while enabling them to grow and prosper in a responsible, sustainable manner over the long term.

To leverage Lisbon’s tech spirit and infuse it into its brand-new Tech Competence Centre, our Client is looking to reinforce its technical capabilities on state-of-the-art technology and respond to the growth of their business. Their Lisbon teams will be an extension of its central Group Platforms teams and will be fully integrated in the core technology workforce. They look forward to welcoming their TCC employees and onboarding them on an exciting adventure managing modern solutions and innovative technologies through global, scaled platforms to create business value with pace and agility.

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Responsibilities

Deliver the monitoring platform as a service (set-up, troubleshooting, maintenance) to the enterprise's other infrastructure and application teams.

Establish clear, well-defined monitoring standards across all service delivery teams in the enterprise.

Establish guidelines around system alerting and alert routing to ensure efficient and timely response to infrastructure\system issues that impact production environments.

Implement automation for monitoring implementation and an audit process to ensure that systems are being monitored as prescribed.

Enforce best practices around data collection and storage of collected metrics to ensure that we have the appropriate data required for real-time problem detection, rapid problem resolution, and practical post-mortem analysis.

Maximize our knowledge as industry-leading experts on monitoring systems so that we can understand and implement advanced monitoring scenarios, address monitoring gaps, and ensure that our corporate resources are monitored as effectively as possible.

Create a culture and process of continuous refinement in the monitoring space by establishing an iterative cycle of feedback, implementation, and improvement between the monitoring teams and various service delivery teams.

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Academic Background

Bachelor or master’s in computer science in Computer Science, Software Engineering, or related field.

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Skills & Experience

3 to 5 years of experience as a Cloud Solutions Engineer with solid expertise in monitoring services internationally. Strong experience with infrastructure-as-code automation using Terraform, Gitlab, etc, with configuration management using either Ansible or an equivalent.Intermediate understanding of the IT & Network infrastructure.

Proficiency in scripting languages such as Python, bash, or PowerShell for automation and orchestration tasks.

Strong experience in a Saas Infrastructure Monitoring application, APM/RUM tools DataDog, Site 24x7, or similar.

Experience with Alerting tool, Pagerduty or similar.

Implementing and supporting enterprise monitoring tools for Cloud Providers, networks, server, and storage infrastructures application monitoring and performance.

Knowledge of cloud platforms (AWS, Alicloud, Azure is a plus) and their monitoring capabilities.

Familiarity with containerized technologies like Anthos, EKS, ACK

Good understanding of Agile/DevOps operating model with experience and passion to work in a fast-paced Agile environment, delivering features in a time duration and utilizing automation whenever possible.

Good analytical thinking and skills to report efficiently to a broad audience.

Excellent communication and collaboration skills to work effectively with cross-functional teams.

Strong documentation skills to create clear and concise technical documentation.

Excellent communication skills and autonomy in following tasks and assisting projects.

Fluent in English mandatory, other language a plus.

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Desired Personal Skills

High attention to detail.

Strong problem-solving and analytical skills, with a strategic mindset.

Good communication and collaboration skills.

Strong analytical, problem-solving, negotiation and organizational skills.

Strong customer orientation.

Ability to prioritize and execute tasks in a high-pressure environment and make. Sound decisions in emergency situations.

Demonstrated experience in web application scalability.

Capacity to use emerging web technologies into live ecosystems.

Highly self-motivated and focused.

Ability to work in a complex, fast-paced, distributed environment with high expectations.

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Interview Process

Our team will actively review all applications. If your application is selected, we will reach out to you for an informal introductory call.

The next step will be meeting our Client’s team for a technical interview with team members, selected candidates will move to final interview with the Hiring Manager and HR team. Additional rounds may be engaged on a case-by-case basis.

Important note:

For this role you will be initially offered a contract for Capgemini Portugal. More details will be shared during the interview process.