Salesforce Service Cloud Software Engineer | Luxury Retail Sector

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Salesforce Service Cloud Software Engineer - Lisbon 

Capgemini Portugal is currently looking for a Salesforce Service Cloud Software Engineer to join one of the world’s most prestigious and innovative companies in the luxury industry. 

Our Client is the owner of prestigious Maisons distinguished by their craftsmanship, creativity, and technological innovation. Our Client’s ambition is to nurture the unique heritage and values of its Maisons and businesses, while enabling them to grow and prosper in a responsible, sustainable manner over the long term. 

To leverage Lisbon’s tech spirit and infuse it into its brand-new Tech Competence Centre, our Client is looking to reinforce its technical capabilities on state-of-the-art technology and respond to the growth of their business. Their Lisbon teams will be an extension of its central Group Platforms teams and will be fully integrated in the core technology workforce. They look forward to welcoming their TCC employees and onboarding them on an exciting adventure managing modern solutions and innovative technologies through global, scaled platforms to create business value with pace and agility.  
 

Responsibilities 

Collaborate with stakeholders to gather and analyze business requirements and translate them into technical solutions within Salesforce Service Cloud. 

Customize and configure Salesforce applications, including but not limited to, workflows, process builder, validation rules, and security controls.  

Develop Apex classes, triggers, and controllers to extend the functionality of Salesforce and integrate with other systems.  

Design and build Lightning components and applications using Salesforce Lightning Framework . 

Create and maintain custom objects, fields, and page layouts to enhance user experience and productivity.  

Conduct thorough testing of Salesforce implementations to ensure quality and adherence to specifications. 

Perform data migration and data cleansing activities as required.  

Provide technical support and troubleshoot issues related to Salesforce implementation and integration.  

Stay updated with the latest Salesforce features and enhancements and evaluate their applicability to our organization.  

Collaborate with cross-functional teams to identify and implement system improvements and best practices.  

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Academic Background 

Bachelor’s degree in computer science, Information Technology, or a related field 

Skills & Experience 

3+ years of experience as a Salesforce Developer, including expertise in Salesforce configuration, Apex programming, and Lightning components.  

Salesforce Developer certification (such as Salesforce Certified Platform Developer I or II) is a must.  

Proficient in Salesforce development tools and technologies, such as Visual Studio Code, Salesforce DX, and Salesforce APIs.  

Knowledge of web technologies (HTML, CSS, JavaScript) and web services (SOAP, REST).  

Familiarity with integration patterns and tools for integrating Salesforce with external systems.  

Experienced in Agile delivery.  

Solid understanding of Salesforce data model, security model, and best practices. 

Experience with Confluence, Jira & Zephyr suitable. 

Fluent English required. 

Desired Personal Skills 

High attention to detail.  

Strong problem-solving and analytical skills, with a strategic mindset. 

Ability to work in a complex, fast-paced, distributed environment with high expectations. 

Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. 

Interview Process 

Our team will actively review all applications. If your application is selected, we will reach out to you for an informal introductory call.   

The next step will be meeting our Client’s team for a technical interview with team members, selected candidates will move to final interview with the Hiring Manager and HR team. Additional rounds may be engaged on a case-by-case basis. 

Important note:  

For this role you will be initially offered a contract for Capgemini Portugal. More details will be shared during the interview process.