Scrum Master (Salesforce) | Luxury Retail Sector

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Scrum Master (Salesforce) - Lisbon 

Capgemini Portugal is currently looking for a Scrum Master to join one of the world’s most prestigious and innovative companies in the luxury industry.

Our Client is the owner of prestigious Maisons distinguished by their craftsmanship, creativity, and technological innovation. Our Client’s ambition is to nurture the unique heritage and values of its Maisons and businesses, while enabling them to grow and prosper in a responsible, sustainable manner over the long term.

To leverage Lisbon’s tech spirit and infuse it into its brand-new Tech Competence Centre, our Client is looking to reinforce its technical capabilities on state-of-the-art technology and respond to the growth of their business. Their Lisbon teams will be an extension of its central Group Platforms teams and will be fully integrated in the core technology workforce. They look forward to welcoming their TCC employees and onboarding them on an exciting adventure managing modern solutions and innovative technologies through global, scaled platforms to create business value with pace and agility.

Responsibilities 

• Serve as the Scrum Master for one or more development teams, guiding the team through the Agile process and facilitating all Scrum ceremonies.
• Collaborate closely with Technical Team Lead, Product Owners, Business Analysts, and stakeholders to prioritize and groom the product backlog.
• Coach the team on Agile principles and practices, fostering a culture of continuous improvement and collaboration.
• Remove obstacles and impediments that hinder the team's progress, escalating issues when necessary to ensure timely resolution.
• Work closely with developers and administrators to understand technical requirements and constraints.
• Track and report on team velocity, sprint progress, and project milestones, ensuring transparency and accountability.
• Support the Technical Team Lead in the tracking and assessment of the Agile KPI of the Product team.
• Demonstrate resilience and problem-solving skills, facilitating effective communication and collaboration within the team and across departments.
• Collaborate with cross-functional teams to identify and implement system improvements and best practices.
• Promote a positive team environment that encourages creativity, innovation, and excellence.
• Participate in onboarding and coaching new members of the delivery team.

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Academic Background 

Bachelor's degree in Computer Science, Information Technology, or a related field. 

Skills & Experience 

• Experience as a Scrum Master of Salesforce projects;
• 5+ years proven experience as a Salesforce Developer, with a focus on back-end development. 
• Solid knowledge of Salesforce architecture, standard data, and security model. 
• Expertise in Apex development, Flows and Salesforce Lightning Web Components. 
• Extensive experience with integrations using REST APIs secured by modern protocols (OAuth 2 flows) and their documentation (Swagger, OpenAPI). 
• Experience with Salesforce standard integration best practices (External Services, Mocks). 
• Proven experience of building, automating, and deploying software to production. 
• Experience with authoring, editing, and presenting technical documents. 
• Ability to write unit and integration tests and approach to identify tests. 
• Experience with Confluence, Jira & Zephyr suitable.  
• Demonstrated experience in web application scalability. 
• Certified Scrum Master (CSM) or equivalent certification
• Salesforce technical certifications are highly desirable. 
• Proficiency in English is mandatory, French is a plus. 

 Desired Personal Skills 

• Good communication skills, with high attention to detail.
• Ability to communicate with people from the business and technical fields.
• Strong analytical, problem-solving, and organizational skills. Focused and agile under pressure.
• Strong customer service focus, with the ability to communicate with highly technical and business teams.
• Ability to work in a flat and versatile organization, and on multinational / multicultural projects.
• You must have an excellent perception of the issues and have an uncanny knack of being able to uncover the true story.

Interview Process 

Our team will actively review all applications. If your application is selected, we will reach out to you for an informal introductory call.   

The next step will be meeting our Client’s team for a technical interview with team members, selected candidates will move to final interview with the Hiring Manager and HR team. Additional rounds may be engaged on a case-by-case basis. 
 

Important note:  

For this role you will be initially offered a contract for Capgemini Portugal. More details will be shared during the interview process.