ServiceNow IT Operations Management | CCA | ABL

At Capgemini Portugal, we are searching for a ServiceNow IT Operations Management to reinforce our teams.

If you have at least 4 year of experience working with ServiceNow, your place is with us!

You will be joining our team and working close with our clients.

What are we looking for?

• Degree in Computer Science or similar;
• Experience at least 4 year in development with ServiceNow products;
• Serve as Technical Consultant for ITOM (CMDB, Discovery, Event Management, Cloud Management, Hardware Asset Management) implementations.
• Provide hands-on development to include creation, configuration, and customization of patterns, Discovery Schedules, Event rules, application fields, from design, business rules, client scripts, user roles and groups, access controls, and more on the various system applications
• Develop integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required.
• Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using off-shelf plugins and API methods.
• Utilize your operational experience, ServiceNow Sys Admin, and ServiceNow best practices.
• Experience in communicate and implement the ITIL CMDB Model.
• Experience in populating CMDB solutions and managing CMDB health metrics.
• Consulting experience as a key technical  resource leading the development and delivery of ITOM solutions in client environments. 
• Work in a dynamic environment using agile methodology to deliver client requests
• Certifications are a plus.

What are we offering?

The chance to work on interesting challenging projects for national and international clients;
The opportunity to work in great, dynamic teams;
Health and Life insurance;
The possibility of investing on certifications and training;
A permanent contract with an attractive compensation package and benefits.
Are you up to the challenge?

Send us your CV and join a winning team!