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Administer to Work Process Associate with Spanish

Short Description

Administer to Work Process Associate with Spanish

Qualifications

  • Good verbal and written communication skills in English and Spanish – minimum B2 level;
  • Excel skills;
  • Handle problems raised by client and provide solutions;
  • Handle client communication and client reporting;
  • Excellent job organization and time management skills;
  • Attention to details and very good analytical skills;
  • Interaction with client daily via email, work on resolving HR related issues, cooperate with other delivery team members;
  • Graduation is required – Bachelor’s degree.

Job Responsibilities

  • Respond to client’s queries accurately (email and case management system);
  • Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.);
  • Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests;
  • Provide clarification of HR policies and procedures;
  • Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan;
  • Organize knowledge sharing sessions both within the team and cross teams;
  • Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool;
  • Reporting errors and issues to the Team leader on time;
  • Ensuring quality and timeliness of work;
  • Focused, diligent, high on quality and timeliness are the basic requirements for the role;
  • Reporting data for personal performance and maintaining personal tracker.
Ref:  1749826
Posted on:  18 Nov 2024
Experience level:  Entry Level
Contract Type:  Permanent Full Time
Location: 

Iasi, RO

Department:  HR

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