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Administer to Work Senior Process Associate with Portuguese

Short Description

Administer to Work Senior Process Associate with Portuguese

Qualifications

  • Good verbal and written communication skills in English and Portuguese – minimum B2 level;

  • Valid experience of 1-2 years in HR domain;

  • Experience of managing employee life cycle activities like Talent development, Mobility, Workforce administration, talent acquisition, case management, helpdesk, remuneration, etc.;

  • System data entry experience (Workday, Oracle HCM, Taleo, SuccessFactors, etc.);

  • Experience of maintaining data in excel, Pivot, V Look up;

  • Handle complex problems raised by client and provide solution;

  • Handle the client communication and client reporting;

  • Excellent job organization and time management skills;

  • Attention to details and very good analytical skills;

  • Interaction with client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members;

  • Graduation is required – Bachelor’s degree.

Job Responsibilities

  • Respond to client’s queries accurately (via phone, live chat, email and case management system);

  • Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.);

  • Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests;

  • Provide clarification of HR policies and procedures;

  • Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan;

  • Organize knowledge sharing sessions both within the team and cross teams;

  • Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool;

  • Liaison with third parties, vendors and multiple stake holders;

  • Reporting errors and issues to the Team leader on time;

  • Ensuring quality and timeliness of work;

  • Focused, diligent, high on quality and timeliness are the basic requirements for the role;

  • Reporting data for personal performance and maintaining personal tracker;

  • Exhibit strong problem-solving and business acumen skills.

Ref:  1749935
Posted on:  20 Oct 2024
Experience level:  Experienced Non-Manager
Contract Type:  Permanent Full Time
Location: 

Iasi, RO

Department:  HR

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