Cash Applications Process Associate

Short Description

As a member of the team, you will leverage your proficient knowledge of Finance & Accounting to participate in meeting service levels, key measurement targets of the team and deliver a high quality and cost-effective service. You will be proactive in ensuring the delivery of a customer focused service to client.

Qualifications

• Minimum B2 level of English and Italian;
• High level of Customer Service skills, Client-focused attitude;
• Good analytical and communication skills;
• Ability of prioritizing and organizing own work in order to deliver within agreed timelines;
• Able to work in a dynamic environment, with people from diverse culture;

Job Responsibilities

• Monitoring accounts and contacting clients (calls, e-mails) to ask them about their overdue payments;
• Investigating and resolving unapplied payments;
• Updating account status records and collection efforts;
• Reporting on collections activity and accounts receivables status;
• Collecting relevant information and following up on other parties to complete the dispute resolution;
• Ensuring that operations are run according to engagement’s financials / budget (cost control, review financial data, budgets / forecast, ensure proper billing / invoicing based on contract etc.);
• Displaying ability to proposes improvements to optimize and increase efficiency and effectiveness within the delivery.