O2C Business Transformation Manager

Short Description

Capgemini is seeking a talented digital native and process enthusiast to join our Technology Consulting Services Division. This role will manage the implementation of a best in-class cloud based platform solutions for Order to Cash processes.

Qualifications

•    Proven experience in finance transformation (at least 9 years) and very strong end to end process knowledge within finance (Receivables, Credit to Cash, Order to Cash)  with very good understanding of GBS/SSC/BPO operating models
•    Experience in process design and documentation preparation
•    Experience in process mapping in Visio, Business Optix, Signavio, Aris (or similar) including BPMN notation awareness
•    Continuous Improvement, Client value and Innovation mindset with proven benefits delivered 
•    Experience in leading roles & positions on project type of work/assignments, with frequent Client interactions (i.e. workshops, presentations, trainings) 
•    Experience in facilitating workshops and meetings 
•    Knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle
•    Very good understanding and/or implementation experience of Receivables, Credit to Cash, Order to Cash technologies  (Blackline, High Radius, Sarrala SaaS Platforms, RPA, Intelligent Automation solutions)
•    Fluent spoken and written English 

It's not essential, but we appreciate if you also have:
•    Transition and other type of project work experience with exposure to Client
•    Hands on experience with S4H environment & S4H implementation programs
•    Process and technology maturity assessment experience
•    Project management certification
•    Any relevant expertise domain certification, i.e. CIMA, CPA, ACCA, CIPS, CPSM, CSCP (or similar)

Job Responsibilities

• Lead project execution across it’s lifecycle, from Requirements Gathering and Design phase through Configuration, Training and UAT phase up to Go-live and Hypercare;
• Lead and manage Discovery Workshop to define and facilitate business requirements;
• Partner with customer teams to design, configure and implement platforms from Capgemini portfolio to cooperate with client’s existing ERP systems;
• Partner with Platform Provider representatives to ensure proper implementation quality;
• Conduct and coordinate regular deep dives, gap analysis to detect and resolve issues occurring during implementation;
• Use process expertise to provide recommendations for process improvements;
• Identify and mitigate project risks and manage escalations with support of PM;
• Create and manage all necessary documentation;
• Contribute to portfolio management;
• Coordinate system integration and user acceptance tests;
• Work closely with Sales Leads in preparation of new offerings.