IT Business Analyst (Fenergo/CLM)

Job Title: CLM and Fenergo Business Analyst/Product Consultant

Capgemini in Singapore is seeking an experienced Business Analyst/Product Consultant with expertise in Client Lifecycle Management (CLM) and Fenergo to join our practice. In this client facing role, you will collaborate with financial institutions on software delivery projects, focusing on CLM, Anti Money Laundering (AML), and Know Your Customer (KYC) Compliance solutions.

Role Overview:

We are seeking an experienced Business Analyst/Product Consultant with expertise in CLM and Fenergo to join our CLM Solutions Practice. In this client facing role, you will work closely with financial institutions on software delivery projects, focusing on CLM, AML, and KYC Compliance solutions.

Responsibilities:

• Gather and document financial institutions' business requirements, understanding their business model, processes, and regulatory challenges.
• Lead workshops to address solution design issues and support development efforts throughout the Software Delivery Lifecycle (SDLC).
• Act as a key point of contact with senior stakeholders, IT/business analysts, and subject matter experts.
• Bring industry expertise in CLM and client/customer journey digitization.
• Support financial institutions in building their new Target Operating Model in the client/customer onboarding area.
• Lead requirement gathering workshops with financial institutions and offer innovative design solutions.
• Bridge the gap between the financial institution's onboarding processes and Fenergo's core product offering.
• Deliver structured and logical product demos, ensuring alignment with industry best practices.
• Document scope and functional requirements, managing the documentation review and approval process.
• Document requirements for systems development, including use cases in an agile methodology.
• Prepare and deliver training sessions to financial institution business users.
• Stay updated on product and regulatory changes.
• Provide guidance and support to more junior team members.

Requirements:

• 5+ years of experience as a Business Analyst in the Banking & Financial Services industry.
• Strong knowledge of the onboarding process, KYC, AML, Screening, and Regulations.
• Client facing experience with excellent presentation skills and comfort leading meetings.
• Proficient in offering design solutions, clear even in complex contexts.
• Attention to detail in documenting processes, policies, and procedures.
• Excellent written and oral communication skills.
• Strong leadership skills to elicit and prioritize requirements and coordinate project stakeholders.
• Proficient in Microsoft Office Suite.

If you are a dynamic professional looking to contribute to impactful software delivery projects, we invite you to join our team at Capgemini.