IT Business Analyst (Payments Solutions)

Position: IT Business Analyst - Payment Systems Team

We are seeking an IT Business Analyst to join our Payment Systems Team. The successful candidate will play a key role in translating business operation requirements into functional system requirements, contributing to the ongoing evolution of the existing payments platform for the APAC region.

Direct Responsibilities:

• Conduct requirements gathering sessions with business operations and other system interfaces.
• Perform system functional analysis to facilitate the creation of functional requirements documents (FRS).
• Develop operational workflows and use case diagrams.
• Contribute to relevant sections of the Requirements Traceability Matrix (RTM).
• Provide viable solutions to enhance operational efficiency, user experience, and business initiatives.
• Review and sign off on artefacts and solutions produced by technical teams and vendors.
• Provide support for System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, performance testing, and rehearsal testing to ensure successful implementation of solutions on schedule.

Contributing Responsibilities:

• Collaborate with vendors and other application project teams for new payments platform development.
• Contribute to end-to-end solutioning for new business products and offerings.
• Share expertise through training and knowledge sharing sessions.
• Support postproduction issues and provide necessary guidance to Business as usual (BAU) teams.

Competencies:

Technical:

• 10 years of IT experience in banking software development.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills.
• Strong interpersonal and negotiation skills.
• Ability to work in a dynamic and multicultural environment.
• Capable of working independently or in a team to resolve issues and identify solutions promptly.
• Extensive experience in Payments, Cash Management, and Transaction Banking projects.
• Proficiency in various payment systems including TT, RTGS, ACH, Bulk Payments, Direct Debit, Real-time Payments, Cheques, Virtual Account, Liquidity Management, and Operations BAU processing across the APAC region.
• Solid domain knowledge in Corporate Banking, Trade, and Wealth Management.
• Sound functional analysis and project management skills.
• Handson experience with Payment Operations processing, data interface mapping, and troubleshooting.
• Familiarity with Software Development Life Cycle (SDLC) and/or Agile Scrum methodologies.
• Good knowledge of CBPR, ISO20022 payment standard, and SWIFT messages.
• Understanding of straight through processing (STP) and operational efficiency.
• Familiarity with core banking, foreign exchange transactions, transaction reporting, payments filtering and AML, reconciliation and settlement, cash flow management, and financial regulatory reporting.
• Knowledge of payment transformation lifecycle and implementation methodology.

Behavioral:

• Strong presentation and documentation skills.
• Ability to work effectively under pressure and meet tight deadlines.
• Proactive problem-solving approach.
• Capacity for collaboration and teamwork.
• Adaptability to changing requirements and priorities.